Privacy Policy
Thank you for shopping with Blessings Gifts.
Please read our Return & Refund Policy carefully before placing an order.
1. Return Eligibility
We accept returns only under the following conditions:
You received a wrong product
The product was damaged during transit
The product has a manufacturing defect
Note:
Most of our products are customized/personalized, therefore they are NOT eligible for return or exchange unless they arrive damaged or incorrect.
2. Return Request Time Window
You must raise a return request within 48 hours of delivery.
To process your request, you must provide:
Order ID
Clear product images
Mandatory unboxing video showing the damage/issue
Requests without an unboxing video cannot be accepted for safety and verification reasons.
3. Non-Returnable Items
The following items cannot be returned:
Customized or personalized gifts
Engraved / photo-printed items
Products purchased during sale or clearance
Digital or downloadable items
Gifts damaged due to customer mishandling
4. Refund Conditions
Refund is approved only if:
Your return request is validated
The issue is verified
The product is unused and in original packaging (if applicable)
Refund Modes:
Refund to original payment method (takes 5–7 business days)
OR store credit/coupon (if customer prefers)
Shipping charges (if any) are non-refundable.
5. Replacement Policy
If the product is defective or damaged:
We will send a free replacement
Or issue a refund, based on availability and customer preference
Replacement is shipped after verification of your submitted photos/video.
6. Order Cancellation
Orders can be cancelled within 2 hours of placing the order.
Customized/personalized orders cannot be cancelled once processing begins.
7. Incorrect Address / Failed Delivery
If an order is returned due to:
Wrong/incomplete address
Customer not available
Phone number not reachable
Reshipping charges will apply. Refund is not applicable for these cases.
8. Contact Us
For return or refund support, contact us at:
📧 support@blessingsgifts.shop
Include your Order ID and issue details for faster support.